Terms of Service
1. Acceptance
UnifyDesk ("the Service") is provided by Mirage Informatique Inc., 686 Grande Allée E #147, Québec City, Quebec G1R 2K5, Canada ("we", "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
3. Permitted Use
You may use UnifyDesk solely for lawful business purposes. You agree not to:
- Reverse-engineer, decompile, or attempt to extract the source code
- Use the Service to store or transmit malicious code
- Exceed rate limits or abuse API access
- Resell access without written authorization
4. Data Ownership
You retain all ownership rights to the data you upload to UnifyDesk. We do not claim any intellectual property rights over your content. We process your data solely to provide the Service.
5. Service Availability
We use commercially reasonable efforts to keep the Service available and announce planned maintenance in advance. Access may still be interrupted by maintenance or service failures.
6. Payment & Billing
Subscriptions are billed per user, in advance, for each billing period. Published prices are in USD per user, per month; see Pricing for the current plans.
Fees are non-refundable except where the law requires otherwise. Downgrades and cancellations take effect at the end of the paid period. We announce price changes by email at least 30 days ahead, and they apply from your next renewal.
7. Cancellation
Subscription cancellation and organization deletion are separate actions. Organization owners can request a data export or organization deletion in Settings → Privacy & Data. Contact support@unifydesk.app about retention and deletion requests.
8. Limitation of Liability
To the maximum extent permitted by law, UnifyDesk shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the fees paid in the 12 months preceding the claim.
9. Indemnification
You agree to indemnify and hold UnifyDesk harmless from any claims arising from your use of the Service or violation of these Terms.
10. Modifications
We give at least 30 days' notice by email of material changes to these Terms. The current terms are published on this page. Contact support@unifydesk.app with questions about changes.
11. Governing Law
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. The courts of the judicial district of Québec have jurisdiction, except where the law gives you another forum.
12. Contact
Mirage Informatique Inc., 686 Grande Allée E #147, Québec City, Quebec G1R 2K5, Canada. For questions about these terms, contact support@unifydesk.app.