About UnifyDesk
UnifyDesk is a shared inbox and lightweight PSA for MSPs and other service teams. Keep requests, client records, projects, time, and invoices in one workspace.
Client work
Requests
Connect a shared mailbox, assign conversations, and track priorities and response targets. Link a request to the company, contact, asset, or contract involved.
Work and time
Track client tasks and project milestones. Log time against the work and keep related documents with the record.
Billing
Prepare quotes and invoices, generate invoice lines from billable time, and let authorized clients accept quotes or pay invoices through the customer portal.
Workspace access
Use separate workspaces to organize client operations. Workspace roles and module permissions control what staff can see and change. The customer portal gives clients access to their authorized tickets, quotes, invoices, and contracts.
Organization administrators configure module access and permissions.
Contact
Write to us with product or pricing questions.