Back to comparisonsUnifyDesk vs HaloPSA
UnifyDesk vs HaloPSA
UnifyDesk fits teams bringing client work and monthly billing together; HaloPSA fits teams looking for a PSA with included AI and mobile apps.
| Category | UnifyDesk | HaloPSA |
|---|---|---|
| Price and billing period | Standard USD 39, Business USD 59 and Enterprise USD 79 per user per month, billed monthly. Enterprise: 3-seat minimum. | GBP 66 per agent per month, billed annually (UK pricing shown). Other currencies are selectable; no other currency amount is quoted here. A required onboarding package is priced to your needs. |
| What is included | Shared inbox and tickets, SLA policies with business hours, client portal, time and expenses, contracts, quotes, invoices and Stripe payments (with Stripe configured), projects, knowledge base, assets and reports. | End users and portal customers are free; Halo AI is included for every agent. Mobile apps are listed. Automated invoicing, recurring billing, time and material billing, quote-to-invoice and accounting integrations are listed. |
| Hosting location | OVHcloud in Beauharnois, Quebec, Canada. | Confirm with the vendor. |
| Languages | Website and legal pages in English and French (Québec). App in English; French version coming. | Confirm with the vendor. |
| Trial | 14-day trial, no credit card. | Confirm with the vendor. |
Choose UnifyDesk if…
- You want client requests, time, projects and billing in one product.
- You want hosting in Quebec.
- You prefer monthly billing and a trial without a credit card.
Current limits: UnifyDesk does not yet offer AI features, live chat, mobile apps, staff SAML/SSO, RMM integrations or annual billing.
A HaloPSA CSV import is available in UnifyDesk. It is not a full migration; check supported data before planning your move.
Choose HaloPSA if…
- You need included Halo AI or mobile apps; UnifyDesk does not yet offer AI or mobile apps.
- You want the listed accounting integrations and billing workflows; check their fit and the required onboarding package with HaloPSA.
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Plans, prices and terms can change. Confirm them before purchasing. Details not compared here should be checked with the vendor.
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