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Back to comparisonsUnifyDesk vs ConnectWise PSA

UnifyDesk vs ConnectWise PSA

UnifyDesk fits teams connecting inbox, delivery and billing; ConnectWise PSA fits MSPs that need a PSA within the ConnectWise RMM ecosystem.

Prices checked on 16 October 2026. Original currencies, no conversions.
CategoryUnifyDeskConnectWise PSA
Price and billing period

Standard USD 39, Business USD 59 and Enterprise USD 79 per user per month, billed monthly. Enterprise: 3-seat minimum.

Pricing on request from the vendor. No public list price is quoted; request billing periods and contract terms.

What is included

Shared inbox and tickets, SLA policies with business hours, client portal, time and expenses, contracts, quotes, invoices and Stripe payments (with Stripe configured), projects, knowledge base, assets and reports.

An established MSP PSA in the ConnectWise Automate/RMM ecosystem. Confirm the products and integrations included in your quote.

Hosting location

OVHcloud in Beauharnois, Quebec, Canada.

Confirm with the vendor.

Languages

Website and legal pages in English and French (Québec). App in English; French version coming.

Confirm with the vendor.

Trial

14-day trial, no credit card.

Confirm with the vendor.

Choose UnifyDesk if…

  • You want client requests, time, projects and billing in one product.
  • You want hosting in Quebec.
  • You prefer monthly billing and a trial without a credit card.

Current limits: UnifyDesk does not yet offer AI features, live chat, mobile apps, staff SAML/SSO, RMM integrations or annual billing.

Choose ConnectWise PSA if…

  • You need deep RMM integration with the ConnectWise ecosystem; UnifyDesk does not yet offer RMM integrations.
  • You want to work within a large partner ecosystem; verify the connections you need with the vendor.

Sources and check date

Last checked:

Plans, prices and terms can change. Confirm them before purchasing. Details not compared here should be checked with the vendor.

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